Maintenance Schedule
Posted: Mon Mar 28, 2016 6:52 pm
Does anyone have a copy of the recommended maintenance schedule for this machine?
Our dealer is trying to convince me that at about 3 months old and less than 60,000 square feet we need a $1,200 Engine PCA Service Kit based on an error that the machine has given us all of twice. Needless to say, it smells fishy to me and so I am trying to get my hands on said maintenance schedule. Yes, I know it will be only an estimate, but it will give me a good idea of what should be needed when and I will know if we are way off and should push for it to be fixed at a reduced cost or to just accept it as part of the cost of maintenance.
They may be correct about this, but I really don't know and accounting will want independent verification. Ideally given this dollar amount, this soon, they would want quotes from three dealers and want to know if they all came to the same conclusion. Unfortunately, HP's policies don't allow for us to get service anywhere but from the dealer we purchased the machine from, so I need to resort to whatever I can to get independent information in a way that HP's policies will allow for.
Our dealer is trying to convince me that at about 3 months old and less than 60,000 square feet we need a $1,200 Engine PCA Service Kit based on an error that the machine has given us all of twice. Needless to say, it smells fishy to me and so I am trying to get my hands on said maintenance schedule. Yes, I know it will be only an estimate, but it will give me a good idea of what should be needed when and I will know if we are way off and should push for it to be fixed at a reduced cost or to just accept it as part of the cost of maintenance.
They may be correct about this, but I really don't know and accounting will want independent verification. Ideally given this dollar amount, this soon, they would want quotes from three dealers and want to know if they all came to the same conclusion. Unfortunately, HP's policies don't allow for us to get service anywhere but from the dealer we purchased the machine from, so I need to resort to whatever I can to get independent information in a way that HP's policies will allow for.