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0030-0003-0038 Drop detector sync issue
Posted: Fri Feb 19, 2016 5:04 pm
by Mark in Vegas
Anyone deal with this yet? Ran through the troubleshooting and the suggested cleaning and lubing. Still pops the error randomly.
Re: 0030-0003-0038 Drop detector sync issue
Posted: Fri Mar 25, 2016 5:29 pm
by Mark in Vegas
Time for feedback. Don't depend on the front power switch for reboots, use the rear switch. Turns out the aforementioned error and a print quality issue have become non issues by rebooting from the rear switch every morning. HP support is aware of the issue we'll see if the next firmware release addresses them.
Re: 0030-0003-0038 Drop detector sync issue
Posted: Thu Jul 07, 2016 7:14 pm
by cmwade77
Honestly, I haven't seen this error in some time now.
Re: 0030-0003-0038 Drop detector sync issue
Posted: Tue Mar 14, 2017 7:00 pm
by cmwade77
Just had this error for the first time since I last posted on this thread, turning it off and back on at the back power switch did the trick.
Re: 0030-0003-0038 Drop detector sync issue
Posted: Fri Mar 17, 2017 2:13 pm
by Mark in Vegas
Well, it's back. Cycling power clears it for a while then it shows up again. Cleaned the encoder and rail but that had no effect. Think I'll reload the firmware, couldn't hurt.
Re: 0030-0003-0038 Drop detector sync issue
Posted: Fri Nov 10, 2017 4:20 pm
by blueprints
I was having that issue on one of my 8000s. After four or five tries, the tech finally got it fixed by lubing some sort of rail that the maintenance carriage rode on. (Sorry I can't offer more details... I wasn't watching him the whole time he worked on it.)